Health Check & Diagnostic Services

De-Risking Enterprise Platforms Through Insight-Led Assessments

Health Check & Diagnostic Services

In complex SAP and enterprise content landscapes, issues rarely emerge overnight. Performance degradation, compliance gaps, rising costs, and user dissatisfaction are often the result of design decisions, operational drift, or unaddressed technical debt.

 

TeknoSolv’s Health Check & Diagnostic Services provide a structured, evidence-based assessment of systems, processes, and governance—enabling leadership to take informed, corrective action before risks materialize.

Why Health Checks Matter

Organizations typically engage TeknoSolv when they face:

1.Unexplained performance or stability issues

2.Increasing support costs with declining outcomes

3.Audit observations or compliance concerns

4.Low user adoption or process inefficiencies

5.S/4HANA, cloud, or upgrade readiness challenges

6.A health check replaces assumptions with fact-based insights.

TeknoSolv Health Check Framework

1. Technical & Architecture Assessment

  • SAP ECC / S/4HANA system architecture
  • OpenText ECM, xECM, VIM, Archive configuration
  • Integration robustness and failure points
  • Customization footprint and technical debt

Outcome: Clear view of system stability, scalability, and risks.

 

2. Performance & Operations Review

  • Batch jobs, workflows, and processing times
  • Database growth and HANA footprint analysis
  • Incident trends and root causes
  • Monitoring and alerting effectiveness

Outcome: Targeted recommendations to improve availability and performance.

 

3. Compliance & Information Governance Assessment

  • Retention and deletion policy alignment
  • Audit trail completeness
  • Legal hold and access controls
  • Regulatory alignment (including GCC requirements)

Outcome: Improved audit readiness and reduced regulatory exposure.

 

4. Process & User Adoption Review

  • Business process alignment with system design
  • Manual workarounds and inefficiencies
  • User experience and adoption challenges
  • Training and knowledge gaps

Outcome: Actionable improvements to drive business value.

Deliverables

  • 1.Executive health scorecard
  • 2.Risk and priority heatmap
  • 3.Cost and efficiency improvement opportunities
  • 4.Remediation roadmap (short-, mid-, long-term)

Business Impact

    • 1.Reduced unplanned downtime and incidents
    • 2.Lower support and infrastructure costs
    • 3.Improved audit outcomes
    • 4.Informed investment decisions
    • 5.Predictable transformation planning

Why TeknoSolv

    • 1.Deep SAP and OpenText platform expertise
    • 2.Strong understanding of business processes and compliance
    • 3.Independent, objective assessments
    • 4.Practical recommendations—not theoretical reports